Ideal Web Solution are professional with their services, they were highly responsive to our demands and suggestions. Their quality of work is undoubtedly very impressive, we strongly recommend you do business with them.
Adeboye Abisoye
Lagos, Nigeria
 
 
Frequently Asked Question
 

1. Will my clients know about you?

2. Who provides Billing and Support?
3. How long does it take to set up new reseller account?
4. Is there a minimum time contract/commitment?
5. Can I use my own nameserver? Is there an additional cost?
6. Can I copy Cpanel documentation from your web site to my own?
7. How long will it take for my resold accounts to be set up?
8. Do You have only one Cpanel theme/skin?
9. Can I have my own company logo on customers Cpanel?


1.Will my clients know about you?
No. Complete transparency in every aspect allows each iVhosting reseller to fulfill their services without the worry of being discovered as a iVhosting reseller. All of this is designed so you can concentrate on selling and making money while iVhosting does all of the hard technical work behind the scenes. As a Hosting reseller, you are free to resell each account under your own brand name and charge your customers whatever you want. This allows you to have the look and feel of your own hosting company. All resellers will be assigned their own private name servers (ns1.resellerdomain.com & ns2.resellerdomain.com). All end user customers of the reseller will be using that assigned name servers.

2. Who provides Billing and Support?
As iVhosting stays hidden in the background, billing and support for your clients is your responsibility. We will provide all of the system administration as well as second-line support.

3. How long does it take to set up new reseller account?
New reseller accounts are set up within 8 hours of your order.

4. Is there a minimum time contract/commitment?
No. You can cancel at any time

5. Can I use my own nameserver? Is there an additional cost?
You can use your nameservers or ours. If you would like personal nameservers (e.g. ns1.yourdomain.com) please submit a ticket with the name of your private DNS servers. Resellers are responsible for registering their own nameservers through the registrar with whom they registered their domain. After registration it will take 24-72 hours before your Nameservers are active. There are no set up or montly fees for private DNS servers.

6. Can I copy Cpanel documentation from your web site to my own?
Yes. Feel free to copy it to your website.

7. How long will it take for my resold accounts to be set up?
Domains are automatically setup after you add them from your Reseller's Control Panel.

8. Do You have only one Cpanel theme/skin?
We have few different cpanel themes installed on our servers. You can choose which one you want to offer your customer at the time of account creation or later by the 'modify an account' option in WebHostManager

9. Can I have my own company logo on customers Cpanel?
Yes, it is possible please contact our support department for more information.

If you don't find your answer here pleasecontact us

 

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